(RADIATOR) IPASS problems

[Hugh Irvine]

Hello Kyle -

I would need to see a trace 4 debug from Radiator to see why a Stop record 
did not cause the deletion of that users record from the session database.

The subsequent errors would seem to indicate that you have set a NasType in 
the Client clause, as that is the only time that Radiator will try to double 
check simultaneous use.

BTW - what version of Radiator are you using?

regards

Hugh

On Wednesday 08 August 2001 02:08, Kyle wrote:

> > Hugh, or whoever else has an answer to this question:
> We are using IPASS authentication for our customers to be able to use
> remote NAS"s to dial into us, but not for other ISP's customers to use
> us as an access provider. The authentication for this is working great,
> and IPASS is authenticating against our radiator server. We are using
> radiators centralized user database to manage multiple sessions and such
> as well. Occasionaly when we have an user using IPASS, their session
> becomes "frozen" in the database. Our accounting record shows a stop,
> but it has not dropped from the session database. There are then errors
> similar to this in our logs:
>
> SDB1 Could not find a Client for NAS 206.115.158.21 to double-check
> Simultaneous-Use. Perhaps you do not have a reverse DNS for that NAS?
>
> NAS ip is always remote to our location, indicating it is an IPASS nas.
> Why is the session database not dropping the user correctly? Included is
> my realms.cfg file.

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Content-Type: application/x-ns-proxy-autoconfig; charset="us-ascii"; 
name="realms.cfg"
Content-Transfer-Encoding: 7bit
Content-Description: 
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