[RADIATOR] Certificate issues with intermediate certificates.

Sami Keski-Kasari samikk at open.com.au
Wed Nov 24 08:47:53 CST 2010


Hi Todd,

OK, I was thinking that at least osx is showing whole chain (if it gets
it) and is quite clearly showing what certificate is not trusted.
But if osx is not getting whole chain then you can see it saying only to
server certificate that it can't be validated. (That is what I wanted to
see from the screen capture).

By the way, we noticed that you have an email support contract.
For prompt support, you may prefer to use the email support address
using procedures in
http://www.open.com.au/emailsupport.html.

Cheers,
 Sami

On 24.11.2010 15:54, Smith, Todd wrote:
> The issue that I am having is confined so far to iOS devices connecting to our Trapeze wireless network, like iPod Touch, iPhone and iPad.  I don't have a wireless OS X device and so far no customer has reported problems with one.  I believe that the problem would exist on a OS X device since it seems to be how the Apple device interacts with the certificate.
>
> The error message is very simple; the Apple device connects to the wireless network and during the 802.1x exchange prompts a dialog box that has the Radiator server certificate listed as Not Verified.  If you accept this certificate then sometimes it connects, other times it hangs until Radiator rejects it.
>
> Todd Smith
>
> -----Original Message-----
> From: radiator-bounces at open.com.au [mailto:radiator-bounces at open.com.au] On Behalf Of Sami Keski-Kasari
> Hi Todd,
>
> Are you having problems with IPod only or also with macosx etc apple products?
> Can you send screen capture of warning message?
> If you are encountering problems with macosx also, screen capture from that would be better because it is more familiar to me.
>
> Cheers,
>  Sami
>
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-- 
Sami Keski-Kasari                               samikk at open.com.au

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