(RADIATOR) Deleting Rogue Sessions Automatically..... Help!

[Steve Brown]

Actually the problem that whacked us for a few hours until we figured it out
was when we changed the IP address of our NAS

When Radiator goes to check using SNMP if the session is still active, if it
can not contact the RAS it just defaults to claiming it is still active. I
would think that the default would be if it can not contact the RAS then
assume the session is no longer active and remove it from the table. But
then again maybe there are reasons to do it the way it works now ...

Steve
  -----Original Message-----
  From: owner-radiator at open.com.au [mailto:owner-radiator at open.com.au]On
Behalf Of Hugh Irvine
  Sent: Tuesday, November 19, 2002 6:06 PM
  To: Brad Green - Fox All Services P/L
  Cc: radiator at open.com.au
  Subject: Re: (RADIATOR) Deleting Rogue Sessions Automatically..... Help!



  Hello Brad -

  The usual reason for this problem is missing accounting stop records (or
incorrect processing of same).

  You will need to find out first of all what the exact problem is, then you
can try to fix it.

  If you would like me to help you, I will need to see a copy of your
configuration file (no secrets) together with a trace 4 debug from Radiator
showing what is happening.

  regards

  Hugh


  On Wednesday, Nov 20, 2002, at 09:20 Australia/Melbourne, Brad Green - Fox
All Services P/L wrote:


    Hi guys,

    Im running Radiator and am having trouble with a few things. My main
issue is that some sessions are kept alive when the user has long since
disconnected from the service. Is there a modification or a line I can put
in to stop this from occuring? Im just wanting to put in a line that
basically tells it to delete a session if it cannot communicate with it (but
it cannot be by IP address, as the IP addresses are dynamically assigned to
users, so the same IP could be in use but for a different user)

    Brad



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