(RADIATOR) Strange Problem, no billing data

[Hugh Irvine]

Hello Marcel -

Thanks for sending the trace.

As far as I can see everything is working correctly.

Here is what is happening with the accounting requests:


Tue Mar 12 05:03:14 2002: DEBUG: Packet dump:
*** Received from 202.65.74.130 port 1646 ....
Code:       Accounting-Request
Identifier: 125
Authentic:  ]<133><17><253>Hg<186><207><194>jg<216><248><251><159><227>
Attributes:
        NAS-IP-Address = 202.65.74.17
        NAS-Port = 33
        NAS-Port-Type = Async
        User-Name = "macmahon"
        Acct-Status-Type = Start
        Acct-Authentic = RADIUS
        Service-Type = Framed-User
        Acct-Session-Id = "000003A0"
        Framed-Protocol = PPP
        Acct-Delay-Time = 0

Tue Mar 12 05:03:14 2002: DEBUG: Handling request with Handler 'Realm=DEFAULT'
Tue Mar 12 05:03:14 2002: DEBUG:  Adding session for macmahon, 202.65.74.17, 
33
Tue Mar 12 05:03:14 2002: DEBUG: Handling with Radius::AuthEMERALD
Tue Mar 12 05:03:14 2002: DEBUG: Handling accounting with Radius::AuthEMERALD
Tue Mar 12 05:03:15 2002: DEBUG: do query is: insert into Calls
                (UserName, CallDate, AcctStatusType, AcctDelayTime, 
AcctSessionId, NASIdentifier, NASPort) 
                values 
                ('macmahon', 'Mar 12, 2002 05:03', 1, 0, '000003A0', 
'202.65.74.17', 33)

Tue Mar 12 05:03:15 2002: DEBUG: Accounting accepted
Tue Mar 12 05:03:15 2002: DEBUG: Packet dump:
*** Sending to 202.65.74.130 port 1646 ....
Code:       Accounting-Response
Identifier: 125
Authentic:  ]<133><17><253>Hg<186><207><194>jg<216><248><251><159><227>
Attributes:


As you can see - the accounting request results in a record inserted into the 
"Calls" table with the values shown, and an accounting response is then sent 
back to the client.


regards

Hugh


On Tue, 12 Mar 2002 12:02, Marcel Welschbillig wrote:
> Hugh,
>
> I have attached a debug trace 4 and the radiator config, found it wasn't
> the one i sent you earlier but this is the one.
>
> Thanks in advance !
>
> Marcel
>
> Hugh Irvine wrote:
> > Hello Marcel -
> >
> > Thanks for sending the debug.
> >
> > It appears that you are sending the radius accounting to 202.65.68.8:1646
> > and the authentication to 202.65.68.8:1645. There is a response from the
> > radius server in both cases.
> >
> > Could you please send me a copy of your configuration file (no secrets)
> > together with a trace 4 debug from Radiator showing what is happening.
> >
> > thanks
> >
> > Hugh
> >
> > On Mon, 11 Mar 2002 17:02, Marcel Welschbillig wrote:
> >> Hugh,
> >>
> >> Thanks for the reply. I have attached the config and debug info, i have
> >> looked at this for many days and found nothing obvious (my knowlege on
> >> radius is limited) and tried many different things and come to no
> >> conclusion. If you can see anything wrong please let me know. Also i
> >> have removed all filters and access lists on the routers between here
> >> and there and had no luck.
> >>
> >> Regards,
> >>
> >> Marcel
> >>
> >> Hugh Irvine wrote:
> >>> Hello Marcel -
> >>>
> >>> It sounds like the 2611 is not configured correctly for radius
> >>> accounting.
> >>>
> >>> You should do a debug on the 2611 to see what it is doing. You might
> >>> also check your access lists and filters, as the accounting port number
> >>> is different from the authentication port (1645/1812 and 1646/1813).
> >>>
> >>> regards
> >>>
> >>> Hugh
> >>>
> >>> On Mon, 11 Mar 2002 16:31, Marcel Welschbillig wrote:
> >>>> Hi,
> >>>>
> >>>> Was hopping someone can shed some light on our problem, the story goes
> >>>> like this.....
> >>>>
> >>>> We are running radiator with platypus billing system and things are
> >>>> working fine on our local ISP system. We recently got into the
> >>>> satellite telecommunications business and decided to put a 2611 router
> >>>> out on a remote site with an 8AM analog modem module to provide access
> >>>> to the data stream and authenticate via radiator/platypus. The data
> >>>> stream is via VSAT satellite equipment ( Basicly a serial at both
> >>>> routers with VSAT equipment between, using HDSL Encapsulation,
> >>>> introduces about 700ms delay round trip )
> >>>>
> >>>> The strange thing is that i can seem to authenticate from the remote
> >>>> 2611 but there is no call/download information sent back. The radius
> >>>> server and platypus server are local and work fine with our other
> >>>> access servers. Why can it authenticate over the SAT link but not send
> >>>> the billing data back ?? I know the radius server and platypus server
> >>>> are configured correctly because they are accounting for our loacl
> >>>> dialin customers, the router is configured nearly identical to our
> >>>> access servers with regards to CISCO aaa.
> >>>>
> >>>> Any help would be great, i have tried just about everything and dont
> >>>> know where to go next.

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