(RADIATOR) Strange Problem, no billing data

[Hugh Irvine]

Hello Marcel -

Thanks for sending the debug.

It appears that you are sending the radius accounting to 202.65.68.8:1646 and 
the authentication to 202.65.68.8:1645. There is a response from the radius 
server in both cases.

Could you please send me a copy of your configuration file (no secrets) 
together with a trace 4 debug from Radiator showing what is happening.

thanks

Hugh

On Mon, 11 Mar 2002 17:02, Marcel Welschbillig wrote:
> Hugh,
>
> Thanks for the reply. I have attached the config and debug info, i have
> looked at this for many days and found nothing obvious (my knowlege on
> radius is limited) and tried many different things and come to no
> conclusion. If you can see anything wrong please let me know. Also i
> have removed all filters and access lists on the routers between here
> and there and had no luck.
>
> Regards,
>
> Marcel
>
> Hugh Irvine wrote:
> > Hello Marcel -
> >
> > It sounds like the 2611 is not configured correctly for radius
> > accounting.
> >
> > You should do a debug on the 2611 to see what it is doing. You might also
> > check your access lists and filters, as the accounting port number is
> > different from the authentication port (1645/1812 and 1646/1813).
> >
> > regards
> >
> > Hugh
> >
> > On Mon, 11 Mar 2002 16:31, Marcel Welschbillig wrote:
> >> Hi,
> >>
> >> Was hopping someone can shed some light on our problem, the story goes
> >> like this.....
> >>
> >> We are running radiator with platypus billing system and things are
> >> working fine on our local ISP system. We recently got into the satellite
> >> telecommunications business and decided to put a 2611 router out on a
> >> remote site with an 8AM analog modem module to provide access to the
> >> data stream and authenticate via radiator/platypus. The data stream is
> >> via VSAT satellite equipment ( Basicly a serial at both routers with
> >> VSAT equipment between, using HDSL Encapsulation, introduces about 700ms
> >> delay round trip )
> >>
> >> The strange thing is that i can seem to authenticate from the remote
> >> 2611 but there is no call/download information sent back. The radius
> >> server and platypus server are local and work fine with our other access
> >> servers. Why can it authenticate over the SAT link but not send the
> >> billing data back ?? I know the radius server and platypus server are
> >> configured correctly because they are accounting for our loacl dialin
> >> customers, the router is configured nearly identical to our access
> >> servers with regards to CISCO aaa.
> >>
> >> Any help would be great, i have tried just about everything and dont
> >> know where to go next.

-- 
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