(RADIATOR) Fwd: Simultaneous Errors

[Hugh Irvine]

Hello Cameron -

We will need to see a copy of your configuration file and a trace 4 debug 
from Radiator showing the problems.

The usual cause for problems with session limits is missing accounting 
records.

regards

Hugh


On Sat, 2 Feb 2002 10:00, Mike McCauley wrote:
> ----------  Forwarded Message  ----------
>
> Subject: Simultaneous Errors
> Date: Fri, 1 Feb 2002 18:43:08 +1100
> From: <camson at bigfoot.com.au>
> To: <owner-radiator at open.com.au>
>
> Hi Hugh and Mike (and other subscribers,
>
> We use radiator with the authemerald module to validate users from our
> Platypus database.
> We have run into a problem that has been growing steadily. Users have been
> denied access due to a violation of the simultaneous use limit. However,
> the user has not been logged in when the request was denied. The only
> solution we've found to this problem is to increase the login limit on the
> account by one. This is not a permanent solution because customers are
> having trouble again in the future.  Has anyone else encountered this
> problem? Is there a simple cause?  Is it an issue with caching the
> usernames in radiator?
>
> Also, with the AuthEmerald module, we're finding that customers who are on
> a block usage plan with 0 minutes or negative minutes remaining are still
> allowed to access the system, although their sessions expire after 1
> minute. Surely they should be denied access in the first place?
>
> Any help to either of these problems would be greatly appreciated.
>
> Cheers,
> Cameron
>
> -----------
> Cameron Watson
> Billing System Administrator
> Bigfoot Internet Pty Ltd
> +61 3 98607520
> +61 4 03073400
> cameron.watson at bigfoot.com.au
>
> -------------------------------------------------------

-- 
Radiator: the most portable, flexible and configurable RADIUS server
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