(RADIATOR) Fwd: Simultaneous Errors

[Mike McCauley]

----------  Forwarded Message  ----------

Subject: Simultaneous Errors
Date: Fri, 1 Feb 2002 18:43:08 +1100
From: <camson at bigfoot.com.au>
To: <owner-radiator at open.com.au>

Hi Hugh and Mike (and other subscribers,

We use radiator with the authemerald module to validate users from our
Platypus database.
We have run into a problem that has been growing steadily. Users have been
denied access due to a violation of the simultaneous use limit. However, the
user has not been logged in when the request was denied. The only solution
we've found to this problem is to increase the login limit on the account by
one. This is not a permanent solution because customers are having trouble
again in the future.  Has anyone else encountered this problem? Is there a
simple cause?  Is it an issue with caching the usernames in radiator?

Also, with the AuthEmerald module, we're finding that customers who are on a
block usage plan with 0 minutes or negative minutes remaining are still
allowed to access the system, although their sessions expire after 1 minute.
Surely they should be denied access in the first place?

Any help to either of these problems would be greatly appreciated.

Cheers,
Cameron

-----------
Cameron Watson
Billing System Administrator
Bigfoot Internet Pty Ltd
+61 3 98607520
+61 4 03073400
cameron.watson at bigfoot.com.au

-------------------------------------------------------

-- 
Mike McCauley                               mikem at open.com.au
Open System Consultants Pty. Ltd            Unix, Perl, Motif, C++, WWW
24 Bateman St Hampton, VIC 3188 Australia   http://www.open.com.au
Phone +61 3 9598-0985                       Fax   +61 3 9598-0955

Radiator: the most portable, flexible and configurable RADIUS server 
anywhere. SQL, proxy, DBM, files, LDAP, NIS+, password, NT, Emerald, 
Platypus, Freeside, TACACS+, PAM, external, Active Directory etc etc 
on Unix, Win95/8, 2000, NT, MacOS 9, MacOS X
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