<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Here complete snippet logs for the users who unable to connect.. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Packet dump:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>*** Received from 212.119.67.28 port 21811 ....<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Code: Access-Request<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Identifier: 60<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Authentic: <199><225><244><147><201><183><7>Br<191><172><208>jeh<29><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Attributes:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Framed-Protocol = PPP<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> User-Name = "dosari5@512.corp.nesma.net.sa"<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> CHAP-Password = <1><178><222>T2<148>5<240><6><1><218><28>b<160>}<246><140><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Calling-Station-Id = "RY-DSL-HU06#3/1/0#Hofuf-324-D atm 0/12/03#512.corp.nesma.net.sa#7cad-74c1-9b74#13-585-5737#"<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Connect-Info = "1000000000"<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> NAS-Port-Type = Virtual<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> NAS-Port = 640<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> NAS-Port-Id = "Uniq-Sess-ID640"<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Service-Type = Framed-User<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> NAS-IP-Address = 212.119.67.28<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Rewrote user name to dosari5@512.corp.nesma.net.sa<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Handling request with Handler ''<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Deleting session for dosari5@512.corp.nesma.net.sa, 212.119.67.28, 640<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: do query is: 'delete from RADONLINE where USERNAME=lower('dosari5@512.corp.nesma.net.sa') and NASIDENTIFIER='212.119.67.28' and NASPORT=640':<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Handling with Radius::AuthSQL:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Handling with Radius::AuthSQL:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Query is: 'select password, replyattr, checkattr from NB_Authentication_Nesma where username='dosari5@512.corp.nesma.net.sa'':<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Radius::AuthSQL looks for match with dosari5@512.corp.nesma.net.sa [dosari5@512.corp.nesma.net.sa]<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Query is: 'select NASIDENTIFIER, NASPORT, ACCTSESSIONID, FRAMEDIPADDRESS from RADONLINE where USERNAME='dosari5@512.corp.nesma.net.sa'':<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Radius::AuthSQL ACCEPT: : dosari5@512.corp.nesma.net.sa [dosari5@512.corp.nesma.net.sa]<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: AuthBy SQL result: ACCEPT,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Access accepted for dosari5@512.corp.nesma.net.sa<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;color:red'>Thu May 9 13:49:45 2019: ERR: There is no value named PPP for attribute Framed-Protocol. Using 0.<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;color:red'>Thu May 9 13:49:45 2019: ERR: There is no value named None for attribute Framed-Routing. Using 0.<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;color:red'>Thu May 9 13:49:45 2019: ERR: There is no value named 1442 for attribute Framed-MTU. Using 0.</span></b><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:45 2019: DEBUG: Packet dump:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>*** Sending to 212.119.67.28 port 21811 ....<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Code: Access-Accept<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Identifier: 60<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Authentic: <199><225><244><147><201><183><7>Br<191><172><208>jeh<29><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Attributes:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Framed-IP-Address = 213.210.245.109<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Filter-Id = "190 "<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> cisco-avpair = "ip:sub-qos-policy-out=b512"<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Framed-Protocol = PPP<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Framed-IP-Netmask = 255.255.255.255<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Framed-Routing = None<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Framed-MTU = 1442<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'> Service-Type = Framed-User<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> MEjaz [mailto:mejaz@cyberia.net.sa] <br><b>Sent:</b> Thursday, May 9, 2019 1:44 PM<br><b>To:</b> 'radiator@lists.open.com.au' <radiator@lists.open.com.au><br><b>Subject:</b> users-unable-to-connect<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Hello, <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Any idea for the below error, I can see the below entries in my debug logs when a user tried to connect <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:39 2019: ERR: There is no value named PPP for attribute Framed-Protocol. Using 0.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:39 2019: ERR: There is no value named None for attribute Framed-Routing. Using 0.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thu May 9 13:49:39 2019: ERR: There is no value named 1442 for attribute Framed-MTU. Using 0.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks in advance.. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal>Mohammed Ejaz<o:p></o:p></p><p class=MsoNormal>Asst. Operation Director of Systems.<o:p></o:p></p><p class=MsoNormal>Cyberia SAUDI ARABIA<o:p></o:p></p><p class=MsoNormal>P.O.Box: 301079, Riyadh 11372<o:p></o:p></p><p class=MsoNormal>Phone: (+966) 11 464 7114 Ext. 140<o:p></o:p></p><p class=MsoNormal>Mobile: (+966) 562311787<o:p></o:p></p><p class=MsoNormal>Fax: (+966) 11 465 4735<o:p></o:p></p><p class=MsoNormal>Website: <a href="http://www.cyberia.net.sa">http://www.cyberia.net.sa</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>