[RADIATOR] Top level radius servers problems

[Esmeralda Pires]

Hi,

If this was a problem related to the client running out of ID REQUEST 
where can I look on the logs for a warning or something alerting that 
this is happening?

And what are the recommendations to solve this kind of problem?

Thanks in advanced,
Best regards
Esmeralda

On 20-05-2011 20:21, Esmeralda Pires wrote:
> Hi All,
>
> We are having problems with our two top level radius servers. Both
> servers are Radiator (version: 4.7 with the latest patches) .
>
> When the problem occurs we look at the logs and we can see that we have
> some users that are constantly trying to authenticate and have no reply
> from their home institutions.
>
> Log example:
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (175)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (174)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (173)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (172)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (171)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (178)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (170)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (169)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (168)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (167)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (166)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (165)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (164)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (163)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (162)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (161)
>
> Fri May 20 16:11:21 2011: INFO: AuthRADIUS : No reply after 17 seconds
> and 0 retransmissions to x.x.x.x:1812 for userx at inst.pt (160)
>
> After a while more users starts to have the same problem. The worst
> scenario happens when all users have “No reply after z second and y
> retransmissions”.
>
> Sometimes the service recovers on two or three minutes.
>
> Does anyone had similar problems on the past?
>
> Thanks in advanced
>
> Esmeralda Câmara
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> radiator at open.com.au
> http://www.open.com.au/mailman/listinfo/radiator

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