(RADIATOR) Problems with Radiator : Hanging
Hugh Irvine
hugh at open.com.au
Fri Jul 29 18:22:17 CDT 2005
Hello Ricardo -
The only way to help you is to look at a copy of your configuration
file (no secrets) together with a trace 4 debug showing what is
happening.
You should also check your database logs to see what is happening there.
New Radiator versions should always be exercised thoroughly in a test
environment before being put into production.
regards
Hugh
On 30 Jul 2005, at 03:02, Ricardo Martinez wrote:
> Hello List.
> I'm using radiator version 3.9 since about 1.5 years without any
> problem. But the last two weeks my Radiator started to "hang"
> without any
> reason. The process is "up" but radiator don't answer any Request,
> i even
> tried to dump some debugs via Radar, but i can not connect to the
> process
> when the problems is happening. There is no trace in the logfile
> or in the
> /var/log/messages file.
> I want to make a couple of questions regarding to this issue.
>
> - First, i realized that i never applied the patches for that
> version (my
> mistake!). Is safe to apply the patches now? This is a "production"
> machine so is important to this upgrade have a minor impact in the
> uptime of
> the service. How can i do this task?.
>
> - Second, is the 3.13 version more stable that 3.9 version?. Maybe
> the
> problem is related with a fixed bug in an newer version.
>
> - Third, i need to trace this problem (for a better report) but i
> need some
> help here. Since i'm using Radiator in a production machine i set
> the trace
> level to 3, but with this level i'm not obtaining any information
> about
> what's going on when the problem is happening in the log file.
> Does anyone
> know if Radiator leaves more log information in another file? If i
> use
> trace level 4 would this have an impact in the performance of the
> machine?.
>
> For the record i use radiator in conjunction with a ORACLE DB. So
> i'm
> using AuthBy SQL procedures.
>
> Hope that someone can help me here.
> Thanks in advance
>
> Regards,
> Ricardo Martinez.-
>
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NB:
Have you read the reference manual ("doc/ref.html")?
Have you searched the mailing list archive (www.open.com.au/archives/
radiator)?
Have you had a quick look on Google (www.google.com)?
Have you included a copy of your configuration file (no secrets),
together with a trace 4 debug showing what is happening?
--
Radiator: the most portable, flexible and configurable RADIUS server
anywhere. Available on *NIX, *BSD, Windows, MacOS X.
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