(RADIATOR) negative balancetime

[Shaun]

Messagehello again

You're rite about the duplicate accounting packets. I've checked our detail file and it seems to have 3 records for one login. ie. 1 start and 2 stop. How could you avoid this from happening? 
  ----- Original Message ----- 
  From: Ronan Eckelberry 
  To: 'Shaun' ; radiator at open.com.au 
  Sent: Friday, August 02, 2002 4:11 PM
  Subject: RE: (RADIATOR) negative balancetime 


      I receive the same error.  I'm not sure if it is from duplicate ACCOUNTING packets, or maybe some of my NASs are not using the Session-Timeout.  I would like to know if there is any other reason for this as well.

  -Ronan

  -----Original Message-----
  From: owner-radiator at open.com.au [mailto:owner-radiator at open.com.au] On Behalf Of Shaun
  Sent: Friday, 02 August, 2002 10:47
  To: radiator at open.com.au
  Subject: (RADIATOR) negative balancetime 


  Hello,

  Does anyone know why i would keep getting huge negative balancetime in my database? I'm using Radiator and an Informix database for prepaid. In the database i have three fields,

  Username       Password            Balancetime


  For some reason, like one in every ten users, the Sessiontime is exceeded and a huge negative value is returned to the database. Most users get a -1 to -7 value which i could understand. Any ideas why this would be happening?

  Regards
  Shaun
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