(RADIATOR) IPASS problems

Hugh Irvine hugh at open.com.au
Wed Aug 8 21:46:02 CDT 2001


Hello Carlos -

Could you provide a little more detail please?

thanks

Hugh


On Wednesday 08 August 2001 23:00, Sola, Carlos Alberto wrote:

> > I have the same problem now, but when i was using a DEFAULT client (with
> nastype=ignore) it works fine
>
>
> CAS
>
>
> -----Original Message-----
> From: Hugh Irvine [mailto:hugh at open.com.au]
> Sent: Martes, 07 de Agosto de 2001 09:42 p.m.
> To: Kyle; radiator at open.com.au
> Subject: Re: (RADIATOR) IPASS problems
>
>
>
> Hello Kyle -
>
> I would need to see a trace 4 debug from Radiator to see why a Stop record
> did not cause the deletion of that users record from the session database.
>
> The subsequent errors would seem to indicate that you have set a NasType in
> the Client clause, as that is the only time that Radiator will try to
> double
>
> check simultaneous use.
>
> BTW - what version of Radiator are you using?
>
> regards
>
> Hugh
>
> On Wednesday 08 August 2001 02:08, Kyle wrote:
> > > Hugh, or whoever else has an answer to this question:
> >
> > We are using IPASS authentication for our customers to be able to use
> > remote NAS"s to dial into us, but not for other ISP's customers to use
> > us as an access provider. The authentication for this is working great,
> > and IPASS is authenticating against our radiator server. We are using
> > radiators centralized user database to manage multiple sessions and such
> > as well. Occasionaly when we have an user using IPASS, their session
> > becomes "frozen" in the database. Our accounting record shows a stop,
> > but it has not dropped from the session database. There are then errors
> > similar to this in our logs:
> >
> > SDB1 Could not find a Client for NAS 206.115.158.21 to double-check
> > Simultaneous-Use. Perhaps you do not have a reverse DNS for that NAS?
> >
> > NAS ip is always remote to our location, indicating it is an IPASS nas.
> > Why is the session database not dropping the user correctly? Included is
> > my realms.cfg file.
>
> ----------------------------------------
> Content-Type: application/x-ns-proxy-autoconfig; charset="us-ascii";
> name="realms.cfg"
> Content-Transfer-Encoding: 7bit
> Content-Description:
> ----------------------------------------

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